Global Capability Centers (GCCs) in India
Beyond Cost Arbitrage While India initially attracted GCCs for lower operational costs, today’s narrative is centered on value creation, innovation, and access to high-quality talent. Key global enterprises have started designating Indian GCCs as "centers of excellence" (CoEs) responsible for: Advanced product engineering AI, data science, and big data analytics Cybersecurity and risk management Digital transformation and customer experience Research & Development (R&D) and IP creation Shift to Hybrid & Digital-First Models The COVID-19 pandemic accelerated remote and hybrid work, prompting GCCs to rethink talent acquisition and operating models. This flexibility has increased their ability to tap into talent beyond metro cities.
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Beyond Cost Arbitrage While India initially attracted GCCs for lower operational costs, today’s narrative is centered on value creation, innovation, and access to high-quality talent. Key global enterprises have started designating Indian GCCs as "centers of excellence" (CoEs) responsible for: Advanced product engineering AI, data science, and big data analytics Cybersecurity and risk management Digital transformation and customer experience Research & Development (R&D) and IP creation Shift to Hybrid & Digital-First Models The COVID-19 pandemic accelerated remote and hybrid work, prompting GCCs to rethink talent acquisition and operating models. This flexibility has increased their ability to tap into talent beyond metro cities.
Beyond Cost Arbitrage While India initially attracted GCCs for lower operational costs, today’s narrative is centered on value creation, innovation, and access to high-quality talent. Key global enterprises have started designating Indian GCCs as "centers of excellence" (CoEs) responsible for: Advanced product engineering AI, data science, and big data analytics Cybersecurity and risk management Digital transformation and customer experience Research & Development (R&D) and IP creation Shift to Hybrid & Digital-First Models The COVID-19 pandemic accelerated remote and hybrid work, prompting GCCs to rethink talent acquisition and operating models. This flexibility has increased their ability to tap into talent beyond metro cities.